Communication · Beginner
Clear communication at work
Emails, meetings and difficult conversations that keep you professional and easy to work with.
Managers notice how you write and speak as much as what you know. Learn short emails, useful meeting habits and how to raise problems without drama.
By the end you will be able to:
- write a clear work email
- prepare for and follow up a meeting
- give and receive feedback calmly
- escalate a problem with facts
What you will cover
- 1 Emails people actually read 1 min
- 2 Meetings without wasting time 1 min
- 3 Hard conversations 1 min
- Assessment: 5 questions, pass mark 70% · 15 min timed exam